Frequently Asked Questions
Can I book a stay of less than 3 days on a pitch?
We do not accept reservations for less than 3 days. We ask that you call us a few days before your arrival so we can reserve a spot for you. We ask that you arrive before 6 PM.
Do you accept dogs?
Oh yes, our four-legged friends are very welcome at our campsite. They have access to a lovely walking path behind the campsite and 2 hectares of riverside area to run around in. We are listed on the website emmènetonchien.com.
They stay free on a pitch for one dog during the low and mid seasons (plus €3.50/day/additional dog).
For overnight stays, the rate is €4.50/day/dog.
Do you have a waste disposal point for motorhomes?
A grey water disposal point and a chemical toilet disposal point are available.
Are you equipped with accessible toilet facilities?
Yes, we offer a private bathroom equipped for people with reduced mobility.
Do you offer a bakery service?
Bread and pastries are available from 8 a.m. at reception without reservation.
Do you have a grocery store?
We offer basic necessities at reception: drinks, wine, ice cream, gas cylinders, and essential food items.
Is there food available?
On site, you'll find a restaurant with traditional and delicious recipes that will delight you with their fresh and sunny cuisine. Open 7 days a week except for lunch and Wednesdays.
Can I recharge my electric vehicle?
Two Wallbox charging stations for your electric vehicles are available.
Do you have a swimming pool? Is it possible to swim in the river?
We don't have a swimming pool at the campsite and we're delighted about it! This ensures a peaceful stay.
The Sorgue is a wild river; you can cool off in its 13°C water, but swimming is officially prohibited.
Is there Wi-Fi in the campsite?
Wi-Fi is a paid service.
€1.50 per device per day. You have 30 minutes of free access per day in the TV room.
Can you navigate the Sorgue river with any type of floating craft?
No - Apart from rescue and maintenance boats, only canoes, kayaks, jousting boats, paddle sports boats, and "négo'chins" (small boats used for commercial purposes) are permitted.
Is it safe to swim in the Sorgue river?
Swimming in the Sorgue River is permitted, provided the environment is respected. It is a wild and protected area.
Are you far from the city center?
We are located 1.5 km from the town center. To get there on foot or by bike, walk 400 meters along the main road, then take the bridge on the right and continue along a small road beside the Sorgue River for 20 minutes.
Our shuttle also takes you there free of charge on market days, Thursdays and Sundays, departing at 9:30 am and returning at 11:30 am.
Are there buses to visit the surrounding area?
A few buses run in the surrounding villages and in Avignon. You'll need to go to the city center for the first bus stop.
We are coming on foot, is it possible to pick us up at the train station?
Yes, please call us a few days before your arrival so we can pick you up and drop you off on your departure day.
Is it possible to arrive late?
The reception is open until 7 pm, and a security guard is available to greet you until 10:30 pm. A doorbell is located at reception so he can answer your call.
Do you accept the ACSI card?
Yes, we accept the ACSI card at a rate of €23 + €2 tourist tax.
Can I pay with holiday vouchers and ANCV connect?
Yes, we accept holiday vouchers and ANCV Connect.
Do you accept VACAF vouchers?
We do not accept VACAF vouchers.
Do we need to bring our own sheets and towels?
Bed linen and towels are not included in your booking. We recommend bringing your own, or you can rent them by letting us know before your arrival.
Duvets and pillows are provided in the accommodations at our mobile home campsite in the Vaucluse.
What time can we arrive? And leave?
Your accommodation is available from 3 PM, but you may arrive earlier if your rental is already ready. Please contact us to confirm this. Check-out is at 10 AM. If your accommodation is not occupied, we can offer you a late check-out until 12 PM.
What style of coffee machine is found in mobile homes?
They are all equipped with filter machines.
Are the accommodations air-conditioned?
Only the "CIGALE", "PROVENCE", "LUBERON", and "MISTRAL" mobile homes are equipped with air conditioning. For other categories, please contact us when making your reservation.
Are the mobile homes equipped with TVs?
TV equipment is an optional extra that can be selected when booking.
This option is available in certain categories:
- Romarin
- Luberon
- Provence
- Mistral
The price is €5 per day.